Customer Information
At Deva Books, customer satisfaction is important to us. This policy explains when and how you can request a return, replacement, or refund.
You may request a return or replacement if:
All requests must be submitted within 7 days of receiving your order.
To ensure fairness and maintain product quality, returns will not be accepted if:
All books sold on Deva Books are sourced from trusted publishers. We do not print, publish, or manufacture these books.
The quality of printing, binding, and content is the responsibility of the respective publisher.
Deva Books is not responsible for manufacturing-related defects such as missing pages, printing errors, binding issues, or content inaccuracies. All such responsibilities lie with the publisher.
To initiate a return or refund:
If the issue is due to our error, such as receiving the wrong or damaged item, Deva Books will cover the return shipping cost.
Approved refunds will be issued to the original payment method.
Refunds are typically processed within 5 to 10 business days after the returned item is received and verified.
If you have any questions regarding returns or refunds, please contact us: